Privacy Policy
How we collect, use, and protect your information.
Last updated: July 10, 2026
Fine Print Solution (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit fineprintsolution.com, request a quote, place an order, or otherwise interact with our printing and signage services in Surrey, BC.
Who We Are
Fine Print Solution is a local print and signage shop located at 12950 80 Ave Unit No. 4, Surrey, BC V3W 3B2, Canada. For privacy questions, contact us at info@fineprintsolution.com or call (604) 515-5300.
Information We Collect
We may collect the following types of information:
- Contact and business details — name, email address, phone number, company name, and mailing or delivery address when you submit a form, email us, call us, or place an order.
- Project details — product type, sizes, quantities, deadlines, artwork files, proofs, and notes you share so we can quote and produce your job.
- Payment-related information — billing details needed to process payments. Card data is handled by our payment providers; we do not store full credit card numbers on our website.
- Technical and usage data — IP address, browser type, device information, pages viewed, and approximate location, collected through cookies, analytics tools, or similar technologies.
How We Use Your Information
We use personal information to:
- Respond to quote requests and provide customer support
- Prepare proofs, produce print and signage orders, and arrange pickup or delivery
- Send order updates, invoices, and service-related communications
- Improve our website, services, and customer experience
- Comply with legal, accounting, and tax obligations
- Run limited marketing or remarketing (for example Google Ads) where permitted — you can opt out at any time
Cookies and Analytics
Our website may use cookies and similar tools to remember preferences, measure traffic, and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.
How We Share Information
We do not sell or rent your personal information. We may share information only as needed with trusted service providers who help us operate — for example website hosting, analytics, email, payment processing, or delivery partners. These providers are expected to use the information only to perform services for us and to protect it appropriately.
We may also disclose information if required by law, to protect our rights or customers, or in connection with a business transfer such as a merger or sale of assets.
Data Retention
We keep personal information only as long as needed for the purposes described above — including order records, proofs, and communications — or as required by law. Artwork and project files may be retained for a reasonable period to support reprints or customer service, then deleted or archived securely.
Data Security
We use reasonable technical and administrative safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.
Your Choices and Rights
Depending on applicable Canadian privacy law (including PIPEDA), you may request access to, correction of, or deletion of personal information we hold about you, subject to legal or operational limits. You may also ask us to stop using your information for marketing.
To make a request, email info@fineprintsolution.com or call (604) 515-5300. We may need to verify your identity before responding.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.
Third-Party Links
Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website or services after an update means you accept the revised policy.
Contact Us
Questions about this Privacy Policy or your personal information?
Fine Print Solution
12950 80 Ave Unit No. 4, Surrey, BC V3W 3B2, Canada
Email: info@fineprintsolution.com
Phone: (604) 515-5300